Frequently Asked Questions
Current Customer FAQs
There are a couple of ways that you can request to add or change garments. You can speak to your regular delivery driver to submit a request. You can also contact one of our Route Supervisors by email or phone. Call the Kleen Kraft office at 323-726-7676; reach Jeff Moore at ext 106 or Andy Salsberry at ext 109. Find additional contact information here.
Your driver is likely on the way; they may be delayed by traffic. For further assistance, please contact one of our Route Supervisors by email or phone. Call the Kleen Kraft office at 323-726-7676; reach Jeff Moore at ext 106 or Andy Salsberry at ext 109. Find additional contact information here.
Yes, you may request a copy by contacting Marilyn McCarty at 323-726-7676 ext 133 or email.
You can also find a copy of the latest Kleen Kraft HACCP program available on our website on our Food Safety Uniforms page.
Please contact Flora in Accounts Receivable at 323-726-7676 ext 101. Find additional contact information here.
General FAQs
Our regular process includes inspection of each garment. Minor repairs such as replacing buttons, fixing hems, and stitching ripped pockets, are handled in our unique in-line system so that all your garments are returned to you at the same time. You can also request specific repairs using the repair ticket provided by your regular service driver. In addition, Kleen Kraft offers a protection program so that you don’t need to worry or wonder about replacements when a garment is damaged beyond repair. For more information about this program, ask your Route Service Representative on their next visit. Or contact one of our Route Supervisors by email or phone. Call the Kleen Kraft office at 323-726-7676; reach Jeff Moore at ext 106 or Andy Salsberry at ext 109. Find additional contact information here.
We avoid shortages with our G-mark system that tracks your garments through the laundering process. Repairs are made with our unique in-line system that keeps garment batches together. If you discover a shortage, please contact one of our Route Supervisors by email or phone. Call the Kleen Kraft office at 323-726-7676; reach Jeff Moore at ext 106 or Andy Salsberry at ext 109. Find additional contact information here.
Minimums can vary depending on the type of garments, the number of workers in uniform, and other items that you use such as mats, towels, aprons, etc. We would be happy to schedule a call/visit from one of our salespeople. A 10-minute chat will help determine the best services for your staff and facility. Request more information here.
One of the best features of a uniform rental program is that it saves you from the large investment required if you were to purchase uniforms for each of your workers. We would be happy to schedule a call/visit from one of our salespeople. A 10-minute chat will help determine the best services for your staff and facility. Request more information here.
In some circumstances, we offer direct purchase of specialty garments. Kleen Kraft offers uniform rental services with direct sale available for existing customers. Request more information here.
The rental agreement will vary depending on the type of garments and your company's needs. A representative can work with you on a customized plan that best suits your needs. To request a visit, please contact us here.
Yes, we offer guaranteed satisfaction with our rental service and products. Kleen Kraft is known as The Accountable Uniform Company®. A sales person can help you with details of any specific requests. Request more information here.
Your satisfaction is our top priority, but it’s not the same with all rental companies. If you are experiencing poor service, shortages, damages, or a lack of communication from your supplier, it’s time to look at The Accountable Uniform Company®. A Kleen Kraft sales person can review your situation and your existing rental agreement to offer suggestions for making a switch from your current provider. To request a visit, please contact us here.
Kleen Kraft primarily provides uniform rental services, which includes laundering. Under certain circumstances, we can also launder garments that you already own. A sales person can review the specifics of this type of request and help you make the best choice for rental or purchase. To request a visit, please complete this form.
Kleen Kraft offers uniforms for all types of workers, from the office to the plant floor, from mechanics to sales, all types of manufacturing, and specifically for food processors who must meet HACCP compliance requirements. The best way to determine your uniform requirements for your staff and facility is a 10-minute chat with one of our sales people. Request more information here.
Kleen Kraft services the Southern California area including counties of Los Angeles, Orange, San Bernardino, and Riverside. If you are outside of this region, we may be able to recommend another independent uniform provider in your area.
Kleen Kraft provides uniform rental services; direct sale is available for existing customers. Ask your regular CSR delivery driver for information about making a purchase from our online catalog.
Kleen Kraft provides uniform rental services for businesses including industrial, automotive, maintenance, manufacturing, and food processing. Direct sale is available only for existing customers. We do not carry school, band, or military uniforms.
