Local Vs. National Uniform Providers
Why Go Local?
A research survey of domestic companies across a broad range of industries, including auto repair, automotive dealerships, machine shops, manufacturing, transportation, service, and wholesale trades, resulted in an unbiased, uniform rental study. In this study, participants stated that a local uniform rental company would best serve their needs for the following reasons:
- Responsiveness (82%): At Kleen Kraft, our team is able to quickly respond to any requests or issues. You’ll never feel like just another account number.
- Quality of Service (78%): We take pride in our 70+ year history as a friendly family-owned business with happy long-term employees who take care in providing you a more personalized service experience.
- Fair Billing Practices (57%): Customers appreciate our transparent approach to billing. What you see is exactly what you get.
The Numbers Show Local, Independently Owned Textile Rental Companies Outperform National Suppliers
An unbiased study performed by Market Measurement Inc. revealed that local uniform companies are 2x more likely to exceed expectations than national suppliers.
When companies that had recently transitioned to a local uniform provider were asked to assess their new provider’s performance in comparison to their previous national supplier, the results were clear—local uniform providers outperformed their national competitors by a longshot.
Exceeding Expectations
Local suppliers provide superior and more personalized services compared to their national competitors, according to survey respondents.
Local Uniform Rental Contracts Are More Likely to Be Renewed
74% of customers using an independently-owned rental service would “absolutely renew” their uniform rental contract, compared to 52% currently using national suppliers.
A Local, Family Business You Can Trust
As a fourth-generation, family-owned company, Kleen Kraft Services has been providing exceptional service and quality uniforms to Southern California since 1952. Our local roots allow us to offer a personalized approach that large national suppliers simply can’t match.
With Kleen Kraft Services, you can expect:
Honest, Transparent, & Responsive Customer Service
The solution to any problem is just a phone call away. When working with Kleen Kraft, you won’t experience the frustration of a call-center on the other side of the country.
Dependability
Our G-Mark tracking system ensures inventory accuracy with each and every delivery.
Quality
We supply only the best garments for a broad range of industries. Our commitment to excellence includes promptly addressing any necessary repairs or replacements during our thorough quality inspection process, often without a specific request from the customer.
Don’t settle for impersonal, one-size-fits-all service. Get quality uniforms and a true business partnership with Kleen Kraft Services. Contact us today to get started.
Affiliations & Certifications
As part of our commitment to continuous improvement, Kleen Kraft Services is certified as a Hygienically Clean Food Safety provider and is certified as a State of California SBE. We are a member of the industry associations TRSA and CSCNetwork.
